TFL– Field Link Crashes When Creating New Project

TFL– Field Link Crashes When Creating New Project

Issue

FieldLink crashes immediately when attempting to create a new project.

Observed behavior:



Likely Cause

The issue is caused by Windows security restrictions blocking one or more FieldLink components from running.

This commonly occurs when files are transferred from a USB drive or other external media, which can cause Windows to silently flag and block DLLs required by FieldLink.

This can happen even if:

  • The customer is unaware of any antivirus or security software

  • The device is not domain managed by IT

Windows may still apply:

  • File blocking from external media (USB)

  • SmartScreen or attachment security flags

  • Permission restrictions requiring elevated privileges


Resolution

Step 1: Restart the Tablet or Computer

Restart the device to clear any temporary security or policy enforcement.


  1. Right‑click the FieldLink shortcut

  2. Select Run as administrator

If FieldLink opens and allows project creation, the issue is permission related.


Step 3: Check for Blocked Files (If Issue Persists)

  1. Navigate to: C:\Program Files\Trimble\FieldLink

  2. Locate the file: Trimble.FieldLink.Job.dll

  3. Right‑click the file and select Properties

  4. On the General tab, look for a Security section at the bottom

  5. If an Unblock checkbox is present:

    • Check Unblock

    • Click OK

Note: The Unblock option only appears if Windows has marked the file as coming from an external source.


Step 4: Restart and Test

  • Restart the computer

  • Launch FieldLink (preferably as Administrator)

  • Create a new project


Expected Result

  • FieldLink no longer crashes

  • New projects can be created successfully


Notes

  • File transfers from USB devices can cause Windows to mark application components as blocked

  • This can occur without antivirus alerts or IT security policies

  • Running FieldLink as Administrator can bypass blocked permissions

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