Field Link Office Will Not Open

Field Link Office Will Not Open

Issue

FieldLink will not open at all when launched. Nothing happens, you are not prompted to sign in for 365 days and no browser opens.

Cause

This issue can occur when FieldLink or its supporting Trimble components fail to properly initialize due to network security restrictions (firewalls, content filtering, or secured corporate networks) during installation or activation.

Resolution

Follow the steps below exactly in order:

  1. Uninstall all Trimble components

    • Uninstall Trimble FieldLink

    • Uninstall Trimble Product Activation

    • Uninstall Trimble Installation Manager

  2. Change network connection

    • Connect the tablet/PC to a mobile hotspot or

    • Use public/free Wi‑Fi (any network without strict security or filtering)

  3. Reinstall using the correct network

    • Download Trimble Installation Manager while connected to the hotspot or open network

    • Right‑click and Run as Administrator

  4. Install FieldLink

    • Use Trimble Installation Manager to install FieldLink

    • After installation, right‑click FieldLink and Run as Administrator on first launch

    • Related Articles

    • Trimble RTS - FieldLink "Field Calibration"

      Field Calibration Overview The purpose of a field calibration within Field Link is to check the main components that vary between RTS models. To start and complete a field calibration proceed with the following steps. To start a field calibration ...

    • Trimble Field Points Installation Instructions

      1. Installation Steps Open Trimble Installation Manager (TIMs) Launch TIMs on your computer. Click the Show All button to view all available Trimble software. Install Field Points Scroll down until you see Trimble Field Points. Click Install and ...

    • TFL– Field Link Crashes When Creating New Project

      Issue FieldLink crashes immediately when attempting to create a new project. Observed behavior: Application closes or crashes during project creation Issue persists after: Deleting the hidden FieldLink folder Uninstalling and reinstalling FieldLink ...

    • Trimble Software & Firmware

      Trimble Software & Firmware Welcome to BuildingPoint Support's Trimble Software and Firmware portal. By following this page, you can stay up to date with the latest software and firmware for all your Trimble technology. To receive notifications, ...

    • Scans Will Not Be Imported Because No Scan Project Is Active

      Issue When attempting to collect a scan using the Trimble X7 or X9, the following warning appears on the tablet: ⚠️ Scans will not be imported because no scan project is active. The scans can be found on the SD card in folder "undefined". This ...